Shipping Policy
Shipping Policy
Last updated: July 2026
Thank you for shopping with Bowchic Claw. Here's everything you need to know about how we ship your orders.
1. Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays). You will receive a confirmation email once your order has been dispatched.
2. Shipping Rates and Delivery Times
We offer the following shipping options within the UK:
- Standard Shipping: 3–5 business days
- Express Shipping: 1–2 business days
Shipping rates are calculated at checkout based on your location and chosen delivery method.
3. International Shipping
We currently ship to selected international destinations. International delivery times vary by location and may take 7–21 business days. Please note that international orders may be subject to customs duties and import taxes, which are the responsibility of the customer.
4. Order Tracking
Once your order has been dispatched, you will receive an email with tracking information so you can follow your delivery.
5. Delays
We are not responsible for delays caused by third-party couriers, customs processing, or circumstances beyond our control (e.g. severe weather, public holidays). If your order is significantly delayed, please contact us and we will do our best to assist.
6. Lost or Damaged Parcels
If your parcel arrives damaged or does not arrive within the expected timeframe, please contact us at www.bowchicclaw.com and we will investigate and resolve the issue as quickly as possible.
7. Incorrect Address
Please ensure your delivery address is correct at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer.
8. Contact Us
If you have any questions about your shipment, please contact us at www.bowchicclaw.com.